Anything you can do at an Abbey
branch, you can do here! By clicking the
chat box at the bottom right of your
screen, you will be connected with one
of our friendly member representatives.
No overseas call centers here!
Live Member Representatives are only available during our hours of operation. If after hours, you will chat with Abbey, our Virtual Banking Assistant
Hours of Operation
Monday: 9:00 am - 5:00 pm
Tuesday: 9:00 am - 5:00 pm
Wednesday: 9:00 am - 5:00 pm
Thursday: 9:00 am - 5:00 pm
Friday: 9:00 am - 5:30 pm
Saturday: 9:00 am - 12:00 pm
Ways to chat with us
For general inquires, type your question and receive a quick response on-screen from us. For specific matters, we will verify your identity to ensure account security. You can also choose to receive the chat transcript for your own records.
By using your device audio and microphone, we can talk directly from our online platform (nifty, hu?)
For interacting face-to-face, call us with video and get the complete experience, just as if you were at the branch. You can see and talk to us using your device’s camera and microphone. Or just a video chat with us and you can be audio-only.
If you need help with an application, online account, or need us to show you around the website and banking portal, we can initiate a co-browsing session to help you out.