AUDIO RESPONSE TELLER

Abbey's Audio Response Teller

Make account inquiries, transfers, withdrawals, and more... anywhere and anytime (24 hours a day, 7 days a week) over the telephone. Abbey’s Response Telephone Banking Service offers a Toll Free Telephone Number for your convenience. Local 937-898-0281 Toll Free 800-222-3989

 

Follow the audio menu prompts. You will need your account number(s), sub account number(s) and PIN (Personal Identification Number). If you don’t already have a PIN number, please ask for one the next time you are at our office. To receive information on your account you will need to enter a two digit suffix. The suffix for your regular savings account is “00”. See chart for typical 2 digit sub account numbers.

 

2 DIGIT SUB ACCOUNT #’s


   Savings: 00
   Checking: 09
   IRA: Either 04 or 08
   Christmas Club: 05
   Escrow: 06
   Other Savings Clubs

   (i.e., 01, 02, 03, 07)

Please keep the following "Otto Teller" Navigation Guide for Reference:

 

"OTTO" Teller Navigation Guide

 

937-898-0281 • 937-898-2807 • 937-898-2664 • (800) 222-3989

(A PIN NUMBER IS REQUIRED)

 

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

 

WELCOME

   PRESS 1 for English; 2 for Spanish

 

MAIN MENU

   PRESS 1 for Office Hours and Location

   PRESS 2 for Rates and Announcements

   PRESS 3 to Access Your Member Account
   PRESS 4 to Repeat

   PRESS 0 to Exit


MEMBER ACCOUNT

   ENTER Account Number, followed by the # Key

   ENTER Pin Number, followed by the # Key

   PRESS 1 for Account Balance

   PRESS 2 for Statement Information

   PRESS 3 for Money Transactions

   PRESS 4 to Switch the Account Number

   PRESS 5 to Change Pin Number

   PRESS 0 to Exit

 

MEMBER ACCOUNT

   PRESS 1 for Share Balances

   PRESS 2 for Certificate Balances

   PRESS 3 for Loan Payoff Balances

   PRESS 0 to Return to Member Account Menu

 

STATEMENT INFORMATION

   PRESS 1 for Last 25 Transactions

   PRESS 2 to have a Statement Mailed to your address

   PRESS 4 to check the status of a check

   PRESS 5 to check the status of your last 25 checks

 

MONEY TRANSACTIONS

   PRESS 1 FOR Withdraw by check

   PRESS 2 to make a Transfer

   PRESS 3 to make a Loan Payment

   PRESS 4 to make a Credit Card Payment

   PRESS 0 to Exit